Privacy policy

Last updated: May 23, 2025

Grid Studios values your privacy and is committed to protecting your personal information. This Privacy Policy outlines how we collect, use, and safeguard your data when you visit or make a purchase from our website.

1. Information We Collect

When you visit our website or make a purchase, we may collect the following information:

  • Personal Information: Name, email address, phone number, shipping and billing addresses

  • Payment Information: Provided securely through third-party payment gateways (we do not store credit/debit card details)

  • Device Information: IP address, browser type, and browsing behavior using cookies and analytics tools

2. How We Use Your Information

We use the collected information to:

  • Process and fulfill your orders

  • Communicate order updates and respond to inquiries

  • Improve our website, product offerings, and customer experience

  • Send marketing updates (only if you opt-in)

3. Sharing of Information

We do not sell or rent your personal data. We may share your information with:

  • Delivery partners (to ship your order)

  • Payment processors (to securely handle transactions)

  • Analytics and marketing service providers (to improve user experience)

All third parties are contractually obligated to keep your data secure and use it only for specified purposes.

4. Data Storage & Security

We store your information securely using encryption and best practices to prevent unauthorized access. While we strive to protect your data, no method of transmission over the internet is 100% secure.

5. Cookies

Our website uses cookies to enhance user experience, track website performance, and support targeted advertising. You can manage or disable cookies through your browser settings.

6. Your Rights

As a customer in Pakistan, you have the right to:

  • Access or update your personal information

  • Opt out of marketing communications at any time

  • Request deletion of your data (subject to applicable legal obligations)

7. Third-Party Links

Our website may contain links to other sites. We are not responsible for the privacy practices or content of those websites.

8. Updates to This Policy

We may update this Privacy Policy from time to time. Any changes will be posted on this page with a revised effective date.

9. Contact Us

If you have any questions or requests regarding your privacy, please contact us at:

Email : gridstudios.pk@gmail.com

Phone number : 03334639680